Frequently Asked Questions

Everything you need to know about shopping at Ramy Brook.

What is the Ramy Brook return policy?

We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of the purchase date. Please note that items marked as Final Sale are not eligible for return or exchange.

How long will it take to receive my order?

Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options at checkout, including 2-day and overnight delivery for orders placed before 12 PM EST.

Does Ramy Brook ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the value of your order.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number. You can use this number on the carrier's website to monitor your shipment's progress.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through PayPal, Apple Pay, and Afterpay.

How do I determine my size in Ramy Brook apparel?

To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit.